Responsible Gaming
Gaming Should Be Entertainment
At Crimson Fire, we believe gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like going to the movies or playing sports, gambling should be enjoyable and within your means to lose.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your state or territory) to gamble in Australia. Gambling is illegal for anyone under this age.
Crimson Fire does not permit access to any gambling services to persons under the legal age. If you are under 18, please leave this website immediately.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone you know, help is available:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Being secretive about the amount of time or money you spend gambling
- Loss of control: Gambling longer or with more money than you intended
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Using gambling to escape: Gambling to cope with stress, anxiety, depression, or other problems
- Borrowing money: Taking loans or using credit to fund gambling activities
- Relationship problems: Conflicts with family or friends about your gambling
- Financial difficulties: Struggling to pay bills or debts because of gambling losses
- Unsuccessful attempts to stop: Repeatedly trying to reduce or quit gambling without success
If you experience any of these signs, it's important to seek help immediately.
Self-Help Tools & Controls
Crimson Fire and The Star Casino offer several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a specified timeframe
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Time-Out: Take a break from gambling by temporarily suspending your account
- Self-Exclusion: Permanently or temporarily exclude yourself from gambling services
To access these tools, contact The Star Casino's Responsible Gaming team or visit their website for more information.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, these organisations provide free, confidential support:
Australia
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling and support services available 24/7. Phone: 1800 858 858
United Kingdom
GamCare
Website: www.gamcare.org.uk
Free support and counselling for problem gamblers. National Problem Gambling Helpline: 0808 8020 133
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
Responsible Gambling Council
Website: www.responsiblegambling.org
Information and support for responsible gambling in Canada
United States
National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (available 24/7)
Germany
Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information on gambling addiction and prevention resources in Germany
Need Help?
If you're experiencing problems with gambling, please reach out for help today. There is no shame in asking for support. Professional help is available, and recovery is possible.
Contact Gambling Help Online immediately on 1800 858 858 (Australia) or visit www.gamblinghelponline.org.au
You can also speak confidentially with a counsellor about your concerns at any time.